Kaushik Kallam

Kaushik Kallam

Senior Quantitative UX Researcher · New York

Experience

  1. June 2026 to present

    Senior Quantitative UX Researcher

    JPMorganChase · New York

    • Assess interaction-data coverage and quality across Payments products; created a cross-product HTML dashboard and a resumable assessment pipeline.
    • Developing an evaluation approach for bounded multi-agent workflows with my manager (concept development).
    Read the case

  2. November 2024 to June 2026

    Experience Research Senior Associate

    JPMorganChase · Plano, Texas

    • Unmoderated usability research on Chase mobile entry points, informing navigation and prioritization recommendations.
    • Moderated interviews on assisted account opening, informing design strategy.
    Read the summary

  3. August to November 2024

    UX Researcher II, contractor

    Chegg · Remote from Texas

    • Discovery research and three concept tests for AI-assisted academic support in Discord; one of two interns who moved into a contractor role.
    Read the case

  4. June to August 2024

    UX Research intern

    Chegg · Santa Clara County, California

    • Mixed-methods localization research for Mexico: a 1,000-student comparative survey and 12 interviews, leading to a cross-language search recommendation.
    Read the case

  5. June to August 2023

    Quantitative Consumer Insights intern

    Inspire Brands · Atlanta, Georgia

    • Coded 548 quick-service restaurant TV ads on 21 attributes, modeled their ACE Metrix scores in R and presented the readout.
    • Wrote a Python script to preprocess consumer survey responses and identify submissions that looked automated.
    Read the case

Project

  1. 2025 to 2026

    Cofounder, watched.

    Movie and TV tracking and discovery app · launched, currently paused

    • Research, product and interaction design, and front-end work, alongside two technical cofounders.
    Read the case

Education

  1. 2022 to 2024

    MS, Applied Cognition and Neuroscience

    University of Texas at Dallas · Human-Computer Interaction specialization

  2. 2018 to 2022

    BS, Neuroscience and Psychology

    University of Texas at Dallas

Methods and tools

Methods. Research design, interviews, surveys, usability testing (moderated and unmoderated), concept testing, contextual inquiry, diary studies, mixed methods, instrumentation and behavioral data analysis, A/B testing, regression analysis, content analysis, thematic analysis.

Tools. Python, R, SQL, SPSS, Tableau, Qualtrics, UserTesting, Dovetail, Figma.